Diagnostic & Repair
Symptoms are signals.
Fix the system underneath.
Every diagnostic page below is one visible failure mode of a capability layer. We solve the immediate problem — and rebuild the system signal so the next one does not slip through.
The reframe
Every symptom maps to a system.
Most "fix-it" engagements treat the symptom and miss the upstream cause. We diagnose at the layer level — Search, RevOps, Marketing, Apps, Automation, Intelligence — so the fix holds.
Active diagnostics
Twelve symptoms we currently fix as sprints.
Google Business Profile Suspended
Hard or soft suspension. Diagnose the trigger, run a single well-documented appeal.
Read diagnosticNot Showing in Google Maps
Profile exists but never appears in the local pack. Categories, NAP, proximity, schema — fix the stack.
Read diagnosticGoogle Maps Ranking Dropped
Sudden drop in pack visibility. Forensic timeline against algorithm updates and signal decay.
Read diagnosticDuplicate Google Business Profile
Two listings splitting reviews and authority. Merge, consolidate, lock down ownership.
Read diagnosticLocal Citations Messy / Inconsistent
NAP drift across 50+ directories. Align, monitor, defend the trust signal.
Read diagnosticGoogle Reviews Not Sticking
Reviews vanish after they post. Diagnose filter triggers, rebuild the request system.
Read diagnosticGA4 Conversions Don't Match CRM
Marketing reports one number, sales reports another. Reconcile measurement at the architecture layer.
Read diagnosticLifecycle Emails Not Sending
Sequences fire silently, contacts get skipped, deliverability is unknown. Make lifecycle observable.
Read diagnosticLead Routing Dropping Leads
Leads come in but never reach a rep. Round-robin breaks. Speed-to-lead silent. Fix the routing layer.
Read diagnosticSpreadsheet Bottleneck
A spreadsheet runs your most important workflow and breaks weekly. Decide migrate vs keep.
Read diagnosticInternal Tool Keeps Breaking
A tool you depend on breaks every few weeks. Diagnose architecture; choose repair vs rebuild.
Read diagnosticNo-Code Platform Hit Its Ceiling
Bubble, Webflow, Airtable, GHL — every platform has a ceiling. Stay, migrate, or hybrid?
Read diagnosticNeed a fix that is not on this list? Most diagnostics start as a custom audit, not a packaged service. We can scope yours in 15 minutes.
Get it diagnosed
If it is broken, name it. We will fix the layer.
A strategy call gets you a diagnosis, a layer-level reframe, and a sprint plan within 24 hours.